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PLEASE
READ!
Most orders will arrive to you within 5-7 working
days.
Most orders are shipped within 3 working days from placement of order.
Factory ordered, and out of backordered items require more time.
Privacy
Statement
Any personal information that you
supply to ROBERTS SALES or its
affiliates will not be sold or released to anyone (unless required by
law).
Shipping information will be supplied only to our shippers for
delivery purposes only.
Credit card information is kept confidential and will only be
viewed by persons processing the credit card.
We only use your provided contact information in conjunction
with the
order it was submitted with. We do NOT subscribe you to any bulk email
or newsletters of any sort.
Upon occasion, your Credit Card company may contact us for
verification of your
cardholder information for your protection. We first verify their
credentials before releasing information and release only the
information required for purchase verification.
"Tracking cookies" is not used to
gather information from your computer.
Your name, address, e-mail address or telephone number
will never be sold or distributed.
Shipping
Charges
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Orders are shipped
U.S. Postal Service or UPS GROUND
unless you specify otherwise. Delivery time may vary with
your location.
If you need faster service, let us know.
(We can arrange faster shipping times at an additional charge)
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Shipping &
Handling Charges
Extremely Large or Heavy Packages
All parts and
tools over
70 pounds
are charged A flat
$78.00 To Commercial Addresses
and A flat Fee of $119.00 to Residential Addresses
Extreme West Locations May Be Higher
(These Items Are Shipped Factory Direct)
You will be notified if the shipping is higher.
If you have any questions or
you need a quote for shipping
contact us at (360)245-3429) ask for Steve
fax 360-245-3954 FOR ORDERING ONLY
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International
Orders (Including Canada and Mexico)
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All levy's,
taxes, excises, duties, surcharges, exchange rates, imposts, or other charges applicable to the order are the sole
responsibility of the customer (You).
We do not
charge these fees, nor collect them in behalf of your Country, If
you have questions concerning these
charges, contact your appropriate government officials. We do not have
any rates on such charges.
All payments
shall be made in United States dollars and the exchange rate shall be
as provided by the customer's credit
card issuer.
We
reserve the right to refuse any
order.
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Parts Availability
We carry THOUSANDS
of parts in our inventory, and have many more available through
our suppliers. No warehouse can carry all parts for all mowers though;
Rare or odd parts may have to be ordered directly from the the
OEM suppliers and will take additional
time.
Pricing and Information
All prices are supplied to us by the
equipment manufacturers. We make every effort to keep
this information correct and up to date, but all prices, descriptions,
availability, and other
conditions, are subject to change as the Manufacturers see fit.
We will try to notify you of any changes concerning your order, but we
are not responsible
for the outcome or impact of these changes.
Safety
We sell parts. We hope you have the
ability and knowledge to install them. If you can't please
find someone who can. We want you as a repeat customer... with all the
appendages the
REMEMBER
SAFETY FIRST!
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